Our booking terms in plain language. We believe a trust contract should be readable by the people it protects — so there is no fine print here.
A booking is confirmed when we receive your deposit and send you a written confirmation with an itemised itinerary. Until both happen, dates and prices are indicative.
The person making the booking confirms they have authority to book on behalf of all travellers in the party, and that the details provided (names, ages, health notes) are accurate.
A deposit of 25–30% confirms most bookings. The balance is due 30 days before departure unless stated otherwise.
For helicopter yatras and peak-season inventory, earlier or full payment may be required to secure scarce slots. We will always state this clearly before you commit.
We accept UPI, bank transfer and cards. NRI travellers can be invoiced in multiple currencies with compliant receipts. We never request cash payment to individuals during a trip.
Every itinerary publishes itemised inclusions and exclusions. The quoted price is the price you pay; we do not introduce surprise charges during the journey.
Optional services such as Sahayata senior care, palki/pony, or room upgrades are listed and priced separately.
Prices may change before booking due to government fees, fuel, or vendor rate changes; once your booking is confirmed and deposit paid, your price is locked.
We personally vet every vendor on your itinerary. We carry the founder's accountability on every trip. We publish honest prices. And if we make a mistake, we fix it — that is the trust contract at the heart of this company.
We strongly recommend travel insurance, which we can help arrange. Satvik Trails acts as a curator and coordinator of services; while we vet our partners rigorously, certain risks inherent to mountain and pilgrimage travel remain, and travellers participate at their own risk within the limits of applicable law.
Last updated: May 2026. Questions about this policy? Email concierge@satviktrails.in or message us on WhatsApp.